Dylog helps authenticated customers find products, see permitted pricing and availability, prepare carts or quote requests, place eligible orders, and handle routine order or account questions, without leaving the supported channel they are using
Extend commerce actions beyond the website to the digital channels you supportShow me a matte-black pull-down faucet with a 10-inch reach.
I found three matching options and applied your account pricing.
Matte black · 10-inch reach · pull-down spray
Every channelOne Commerce AgentComplete eCommerce
Carry permitted product, pricing, inventory, order, and account context into one connected interaction
How can your Digital Branch help today?
Customers can describe an application, specification, brand, part number, or everyday need—and continue from a relevant product to the appropriate buying action.
I need a 3/4 HP condenser fan motor.
3/4 HP · 208–230 V · Belly-band mount
Account and order information is available only after configured identity and permission checks. Sensitive actions and document delivery follow distributor-defined rules
Where is my last order?
Traditional chatbots answer basic questions. Commerce Agent carries the interaction toward the approved transaction, service action, or human expertise the customer needs. Dylog can prepare or complete only the actions configured for that customer, channel, and workflow
“Which valve fits this application?”
Approved context and connected systems remain available.
Dylog reads permitted context from systems of record and sends approved actions through configured commerce workflows
Commerce AgentTrusted information and approved actions“Reorder the six motors from our last project and ship them to Branch 12.”
See Commerce Agent with your products, pricing rules, and buying workflow
Commerce AgentReview Commerce Agent with your products, pricing rules, supported channels, and approved commerce workflows.