asks a question
“Can you find the right replacement, quote it, and help me complete the order?”
AI Agents for Wholesale Distribution
Make every digital channel work like your best branch
Dylog helps customers find the right products, get answers, request quotes, buy, check order status, and connect with your team across the supported digital channels they already use
More digital sales. More self service. Less customer friction
Built around how wholesale distributors sell, serve, and support their customers
asks a question
understand,
act, and
respond
In the same
channel
Order Placed
FROM QUESTION TO CUSTOMER ACTION
From “I need this” to “I got it”
Customers do not experience your organization as separate systems. They simply want to keep moving without starting over
- AskI need a replacement motor
- FindBest Match
- AnswerSpecifications + Documents
- QuoteRequest Quote
- BuyAdd to Cart
- ServiceOrder Shipped
- ConnectProduct specialist joins
Help customers keep moving at every step
One Digital Branch. Specialized AI Agents
Specialized AI Agents support product discovery, commerce, and quoting, with Sales Connect for informed human handoff
Search & Discovery Agent
Turn “I need this” into “This is the right product”
Connect real world requests to relevant products, specifications, documents, and alternatives
Replacement for discontinued 2 inch valveSearch
2 inch stainless ball valveFlanged · 600 PSI
View matchCommerce Agent
Let customers buy from the conversation
Bring customer specific pricing, availability, quote, cart, order, and common service actions into the interaction
CustomerCan I get three of these?
Your Price$247.5012 available at Harrisburg
Qty 3Add to CartRequest Quote
Quote Agent
Turn emailed RFQs into review ready quotes
Identify requested items, match relevant products, organize the request, and flag what needs attention
INCOMING EMAILRFQ for Mechanical Room Renovation
Quote #4821Review Ready Quote18 requested linesRFQ.xlsxMechanical Specs.pdf
12 Matched2 Alternatives3 Need Review
2" stainless ball valve · Qty 4
3 HP replacement motor · Qty 2
Sales Connect
Bring in your team without making the customer start over
Carry the request, products discussed, actions taken, and customer goal forward to the right person
CustomerWill this motor work with my unit?
Connect with Product SpecialistCustomer requestProductConversation context
AI YOU CAN VERIFY & CONTROLQuestion receivedCustomer request and relevant account context Approved sourcesConnected product and business information Dylog responseA grounded answer or recommended next step Human reviewWhen business rules or expertise require it
AI actions your business can verify and control
Dylog uses approved product and business sources, applies the user's permitted account context, and routes defined decisions to people when needed. The result is a grounded answer or recommended next step that your business can verify and control
Governed IntelligenceGoverned Intelligence
Human review when neededKeep useful answers aligned with approved information and human decision making
Source grounded answers
Ground responses in approved product and business information
Tenant and source boundaries
Keep each customer's connected data and retrieved content within its configured access boundary
Role and account access
Use the information available to the person and account
Human review
Bring in an employee when expertise or approval is needed
Business rules
Apply configured policies, approval thresholds, and response guardrails
Integration monitoring
Keep connected data paths visible to business and IT teams
DRIVE MORE DIGITAL BUSINESS
Make digital buying easier and your business more scalable
Search→Product→Add to Cart
Grow digital sales
Help more customers move from product need to discovery, quote, cart, or order
Turn more digital interactions into buying opportunitiesWhere is my order?
ShippedExpected Thursday
Increase self service & digital adoption
Give customers more reasons to use your digital channels to find products, get answers, check order status, and buy
Make your digital investments more useful to customersProduct LookupOrder StatusInvoice Request
Customer conversation
Give sales & service more time for customers
Reduce repetitive product searches, lookups, quote preparation, and common service requests
Give your people more time for customers who need their expertiseERPPIMeCommerce
↓One customer experienceGet more from existing systems
Make the capabilities inside your ERP, PIM, eCommerce, and other existing business systems easier for customers to use
Get more value from the technology investments you already haveBUILT FOR COMPLEX DISTRIBUTION
Real products. Real specifications. Real buying questions
YOUR DIGITAL BRANCH
Make every digital channel work like your best branch
Help customers find what they need, get answers, buy, and get help without the usual digital friction
Make your distributor easier to do business with