Dylog allows customers to engage more easily with your business
- Get updates on lead times and order status
- View product specs and attributes
- See pricing and availability
- Request an invoice or payment update
- Build a purchase list or request a quote
- Place a quick order or reorder items
- And much more!
A massive shift is taking place…
$19.4 billion
The volume of sales, voice assistants will process by 2023.
320%
Increase in conversational transactions since 2021!
We know wholesale distribution
Customers struggle to browse, filter, and search for products on your eCommerce website.
Customers prefer not to wait for a sales or service rep during peak hours.
Customers need a hands-free way to interact with your business.
Customers want to contact you in the manner of their choosing.
AI-powered Virtual Agent elevates customer experience
Engage
Allow customers to engage with you any time, any place
Fast Conversion
Shorten the time to place an order or request a quote
Smart automation
Lower your cost to serve with smart automation
More Business
Sway house accounts to buy more from you
Stand out
Stand out from your competition with better service
loyalty and retention
Increase customer loyalty and retention
And it’s much better than a chatbot!
Typical chatbots and text messaging platforms don’t integrate with your ERP or subscribe to your PIM. So your customers get frustrated because they can’t get the information they need to do their job.
Dylog virtual agent is different! It’s AI powered that understands your business and product data. And it learns from your customers’ actions. So it offers immediate answers when they text or speak a question.
Show me Kohler pull-down faucets with a 10-inch spout reach.
How many of this item do you have on hand?
What’s the lead time for this item?
It’s like speaking to an Amazon Alexa at home, but for B2B. Which makes it easier and faster than other solutions.
Allow customers to connect with you, How they want.
Dylog supports your omnichannel strategy. Customers can engage with you when and how they wish, from wherever they may be.
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Mobile App
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Amazon Alexa
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Website Bot
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Social Commerce
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Google Assistant
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Text Messaging
Your customers can always request a live, in-person interaction, if they prefer, right from the chat or voice prompt.
Built specifically for distributors
Because Dylog focuses solely on wholesale distribution, it integrates with the most common technology platforms in the market, from ERPs to PIMs to eCommerce platforms.
